FAQs

FAQ

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Here, you’ll find answers to the most common questions about Coverlink Micro Insurance and our range of products, including Legal Insurance, Medical Health Cash Plans, Funeral Cash Plans, and Special Savings Plans. If you have any additional questions, feel free to reach out to our support team for more information. We’re here to help you make informed decisions about your insurance needs.

What is Coverlink Micro Insurance?

Coverlink Micro Insurance is a leading microinsurance provider in Zimbabwe, established in 2017. We offer a range of insurance products, including Legal Insurance, Medical Health Cash Plans, Funeral Cash Plans, and Special Savings Plans.

How many branches does Coverlink have?

Coverlink has 24 branches Bulawayo, Masvingo, Mutare, Rusape, Bindura, Hwange, Mutoko, Chivhu, Nyanga, Bindura, Chinhoyi, Karoi, Mt Darwin, Marondera, Gokwe, Gweru, Kwekwe, Kadoma, Chiredzi, Gwanda, Beitbridge, Chipinge, Zvishavane and headquartered in Harare.

What markets does Coverlink target?

Coverlink focuses on underserved markets within the Zimbabwean business and population sectors.

What sets Coverlink apart from other insurance providers?

Coverlink is committed to high ethical standards, superior customer care, and adherence to good business principles. Our management team is highly experienced, and we have a prompt claims turnaround time.

What is covered under Coverlink's Legal Insurance?

Coverlink's Legal Insurance provides access to affordable legal representation, covering labour, civil, and criminal cases.

Who can be included in the Legal Insurance policy?

The policy can cover the principal member, their spouse, and up to four children under the age of 21.

How do I join Coverlink's Legal Insurance?

To join, contact any of our branches or visit our website to start the application process.

What is the Medical Health Cash Plan?

The Medical Health Cash Plan provides a fixed daily benefit for hospitalization, covering expenses that medical aid might not, such as travel and dietary needs.

What plans are available under the Medical Health Cash Plan?

We offer three plans: Basic Plan, Basic Plus, and Executive Plan.

Is the Medical Health Cash Plan a replacement for medical aid?

No, it is not a medical aid but rather a cash plan to cover additional expenses during hospitalization.

What does the Funeral Cash Plan cover?

The Funeral Cash Plan provides a lump sum payout in the event of a death, covering the policyholder, their spouse, children, and extended family members.

Are there any waiting periods for the Funeral Cash Plan?

Yes, there are waiting periods for deaths due to natural causes, with different durations for various family members.

Can the funeral benefit be used for services instead of cash?

Yes, beneficiaries can choose services from an accredited list of Funeral Service Providers if desired.

What is the Special Savings Plan?

The Special Savings Plan is a medium to long-term investment plan, offering interest rates between 5% to 10%, depending on market performance.

What is the minimum investment for the Special Savings Plan?

The minimum investment is $10 per month.

What can the Special Savings Plan be used for?

It is suitable for saving for children's school fees, home improvement, purchasing a residential stand, buying a car, or saving for a dream holiday.

How do I join the Special Savings Plan?

To join, contact any of our branches or visit our website to start the application process.

Need More Information?

If you have any further questions or need additional information about our services, please don’t hesitate to contact us. Our dedicated team is here to assist you with all your inquiries and provide the support you need. Reach out to us today, and let us help you find the best insurance solutions tailored to your needs.